Zero Tolerance

We have a duty to look after not only the Practice patients, but also members of Practice staff. No member of staff will tolerate abusive or violent behaviour at any time. This includes shouting or swearing, offensive remarks, harassment, threatening behaviour, actual assault, damage to employees’ or employer’s property or belongings or attack on members of the Practice staff or public. Failure to comply with this may result in a patient being removed from the Practice list and the police being called.